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Director/Administration of Veterans Affairs

Under general administrative direction of the Chickasaw County Commission of Veterans Affairs, oversees and administers office operations including implementation of the County Ordinance of the Chickasaw County Veterans Affairs. Directs and coordinates Veteran assistance programs throughout Chickasaw County in accordance with Chapter 35B of the Code of Iowa. Assist Veterans and/or their eligible dependents in securing local, state, and federal benefits resulting from eligible service in the United States Armed Forces. Provides outreach services to Veterans and serves as a Veteran advocate in the community.

Job Description



The following duties are normal for this position.  These are not to be construed as exclusive or all-inclusive.  Other duties may be required and assigned.


Veterans Affairs knowledge of:



Ability to:





Bachelor’s degree in social work, human services, or business related field and three (3) years of experience in social work or Veteran counseling OR any equivalent combination of education, experience and training which provides the required knowledge, skills, and abilities.


Special requirements: Valid driver’s license and insurable under county liability coverage.  May also require use of private vehicle for official business.  For the Director position, must be a Veteran per Chapter 35B.6 of the Code of Iowa.  Must be Chickasaw County resident within 1 year of employment.


Overnight travel is required for some training, must be willing to travel out of state by the best mode of transportation depending on where training is offered.  Must be willing to attend the NACVSO training once a year if at all possible unless a conflict is apparent and approved by the Commission for non-attendance.


Attain national accreditation and continuing education certification as required by the Code of Iowa 35B.6 within one (1) year of employment.  Must receive certification in the Training, Responsibility, Involvement and Preparation of Claims Program (TRIP) within five (5) years of employment.  Must also be willing to continue with any other form of accreditation or certification provided by the Department of Veterans Affairs or other Service Organization that may be offered in order to provide the most knowledge for Chickasaw County’s Veterans.


SPECIFIC DUTIES: to be performed satisfactorily with or without reasonable accommodation


The following duties are normal for this position.  These are not to be construed as exclusive or all inclusive.  Other duties may be required and assigned.






Reports to: Commission of Veterans Affairs


Supervises: Provides work direction for part-time employee regularly and office volunteers occasionally.


Works with: Various County departments, outside agencies, and Commission of Veterans Affairs.


Physical/Environmental Conditions: Stand, sit, squat, kneel, bend, twist, and reach as needed. Odor from body or alcohol may be present.  The office door is to remain closed when meeting with clients to protect privacy, therefore, must feel comfortable enough with clients to follow these guidelines. 


There are times when clients can be irrational.  The position requires the ability to evaluate situations and be able to control or minimize possible confrontations.  The clients may suffer from mental or physical conditions due to service time.


Provides outreach and attends numerous meetings and training which exposes the Administrator to weather conditions and driving hazards. There’s also potential risk when visiting Veterans in their homes by their living conditions or mental state.


Work flexible schedule to include nights, weekends, or holidays for speaking engagements or appointments.

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